Commentaires des clients en Australie

SYDNEY
Isabel Phelan
Isabel Phelan
5 out of 5 stars
2 weeks ago
Had a seamless experience with these guys. They were easy going + made the hire process quick and easy, getting us on the road swiftly! Lown was lovely when we dropped our van back off! Very helpful + friendly service :) will be back!
Mira Dietermann
Mira Dietermann
5 out of 5 stars
3 weeks ago
Our trip from Sydney to Byron Bay was the best experience of my life. And Travellers Autobarn is also responsible for that. Many, many thanks for the great Kuga campervan that took us safely along the Pacific Highway. It has so much storage space and room for two people. Everything is so well thought out and perfectly set up. We were especially pleased to receive a van with a new set up. We fell in love with it and would love to keep it. Thank you for this great experience! And a special thanks to Sam, who accompanied us so lovingly during pick up and drop off. We met a few other campers along the way who were also travelling with Travellers Autobarn. Everyone was super happy with their vehicles. A big recommendation from us for Travellers Autobarn!
Joppe Grasveld
Joppe Grasveld
5 out of 5 stars
in the last week
As the result of heavy weather, we needed to rearrange our trip. Travelers autobahn delivered great service. We were helped by Jan, who was very nice and helpful. He arranged everything for us in short matter of time. Highly recommend to rent from Travellers Autobarn and the service of Jan
MIrco Schnell
MIrco Schnell
4 out of 5 stars
2 weeks ago
Great experience! We travelled through Australia for 2 months. We picked up the "Chubby" van in Melbourne and dropped the van in Sydney. Generally, we had no issues at all. The car worked fine and we had no incidents during our trip. The staff in Melbourne and Sydney have been very kind and easy-going. The only issues: We drove through the NT and had questions for the van with regards to the oil and cooling water. Therefore, we called the hotline... Unfortunately, nobody replied and nobody called back. Nevertheless, we decided to drive anyway and everything went perfectly fine. Additionally, we would have expect some cleaning towels and sheets and more dishwashing liquid. Further, we had only one additional gas bottle that run out soon so maybe 3-4 gas bottle could be donated at the beginning. However, the overall experience was great and we def recommend this company. 4.5 stars if possible:)
Vanessa Schröder
Vanessa Schröder
5 out of 5 stars
a week ago
Had a great experience with Travellers. Everybody was very helpful and friendly. The whole rental process was easy and the Customer Care Manager Samson was super welcoming and professional during the return process. Thank you for making the trip so easy! Cheers
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MELBOURNE
Sian Roberts
Sian Roberts
5 out of 5 stars
in the last week
We had the best experience and customer service from Mike! Very accommodating when we said we would be arriving late and even offered us a lifts to the station! Would highly recommend renting from here!
Lea Firtova
Lea Firtova
5 out of 5 stars
3 weeks ago
We were travelling with this company for the first time and I have to say that we are very satisfied. I can them highly recommended because the service was very good and also the staff was very nice to us.
Christelle Lamb
Christelle Lamb
5 out of 5 stars
2 weeks ago
I hired a car from Sydney to Melbourne (as a solo 23 year old female) and had a great time. Customer service was great both ends. In Sydney they allowed me to drive around a bit with them first to get used to it as I’d not driven in Australia before. They even greeted me with a coconut to drink. And then in Melbourne they ensured I could get an Uber ok to get myself into town. They provided a gas stove and all cooking/eating appliances as well as a tent, camping chairs, a table etc. basically everything you could need apart from a mattress which I had to get myself. I found sleeping in the back of the car very easy and always found nice car parks on park4night to park in. I felt extremely safe and comfortable with the car. Was perfect for me and honestly not that much more expensive than staying in hostels and paying for transport. 10/10 reccomend
Linda Hoang
Linda Hoang
5 out of 5 stars
3 weeks ago
I relocated a van from Brisbane to Melbourne through transfercar and it ended up being a campervan through Travellers Autobarn. Customer service was great in both locations and the van ran well through the whole trip. I would definitely book through this company again!
Chloe Stephenson
Chloe Stephenson
5 out of 5 stars
3 weeks ago
We hired the van from Sydney and drove down to Melbourne in 2 weeks. All the equipment provided was working and in order. We did have an issue with the oil cap in the engine, called for advice and were happy with the advice we were given. The van would benefit from more general maintenance and upkeeping to keep it running smoothly.
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BRISBANE
Ben
Ben
5 out of 5 stars
in the last week
Sam was a great help during our drop off in Cairns, quick and easy service! Highly recommend the company, best value for money rentals in Australia for sure!!
Sebastian H
Sebastian H
5 out of 5 stars
2 weeks ago
We rented a Chubby nan for 2 weeks. All went smooth, the van was mechanically in very good conditions. Equipment for e.g., cooking was good. We can recommend traveler's Autobarn.
David Bithell
David Bithell
5 out of 5 stars
a week ago
Had the pleasure of dropping our van off at the Brisbane depot at the end of a short two week road trip up the east coast from Sydney Scott made the checkout process super easy and helpful, would 100% recommend travellers autobarn - this is our second time hiring through these guys
Sam Cheesman
Sam Cheesman
4 out of 5 stars
in the last week
Had a great road trip from Sydney to Brisbane. The customer service at Sydney and Brisbane offices (Sam) was very friendly making the process simple with clear instructions. Our experience would have be 5* if the van we were given was newer - the Hitop camper must be at least 10 years old had plenty of wear and tear inside and out.
Rachel Harris
Rachel Harris
5 out of 5 stars
3 weeks ago
Great experience, had so much fun travelling in a van around Australia. The van was well equipped for my camping needs, easy to drive and get around. Definately recommend!
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CAIRNS
4.7 out of 5 stars
nikki stevens
nikki stevens
5 out of 5 stars
a week ago
Best road trip ever! My two friends and I spent 2 weeks driving along the coast from Cairns to Brisbane, and it couldn’t have gone smoother. We rented the kuga van, and it very comfortably fit 3 people. We had lots of storage, a fully equipped kitchen, and the van even came with an outdoor fold table and two chairs! It was so easy cooking full meals in the van, as it had pots, pans, utensils, spices, etc. The van allowed us to explore waterfalls, beaches, and busy cities as well! It gave us to freedom to stay in certain spots that we loved longer than planned. If anyone is planning a road trip in Australia, I highly recommend Travelers Autobarn!
Charles McLaren
Charles McLaren
5 out of 5 stars
a month ago
The staff in Cairns had many great tips and must visit places pickup of the van was well done. Handover at the end of our trip was just a good. We were very pleased with the van and the fantastic customer service we received along the way. We will be hiring again.
Max Durow
Max Durow
5 out of 5 stars
a week ago
Booked my van pretty last minute (3 weeks before pick up) and had the best time travelling up the east coast. No faults whatsoever with the van, pick up or drop off. I was in the high top, I’d recommend no more than 2 people as even going solo it got pretty cramped. Comfortable bed, good size fridge and I managed to make the battery last just under 5 days without power with a few hours of driving in between.
Sofia Lucia Lubiana Mirabelli
Sofia Lucia Lubiana Mirabelli
5 out of 5 stars
a week ago
Traveling with Travellers Autobarns was amazing! The van provided everything we needed affordably and intelligently. Additionally, the van's mechanics worked perfectly, making it very comfortable for long-distance driving. We will definitely rent a van from Autobarns again and highly recommend it to future customers who want to experience this unforgettable adventure in Australia. Thank you for being our home for these two weeks. It will be in our hearts forever! Special thanks to the AMAZING team! Harrison, Kat and the New Zeland cool guy! Xx.
Bruno Andres Sainz Micheli
Bruno Andres Sainz Micheli
5 out of 5 stars
a week ago
Travellers offered super friendly service, the van drives exceptionally well, and it's in excellent mechanical condition. It was a perfect fit for our two-week needs! Highly recommended! ❤️
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PERTH
Alexia Vinel
Alexia Vinel
5 out of 5 stars
in the last week
We had a great trip with Travellers Autobarn around the west coast for 3weeks. The Chubby van was comfortable and easy to drive with. Thanks to Dale,Wayne and Tealia, the renting was made easy and agreable.
Chloe Dickenson
Chloe Dickenson
5 out of 5 stars
a month ago
This was our 10th road trip in the last five years and even though we even have our own self-converted campervan back in the UK, the Kuga Campervan we hired for 10 days from Perth with Travellers Autobarn was by far the best campervan we've ever had! We had one of the newer models which was absolutely fantastic; it's super modern, exceptionally clean and it drives so wonderfully! The bed was also surprisingly comfortable and we thoroughly loved being able to stand up and cook inside the van. We travelled almost 3,000km in 10 days and didn't have any issues at all with the van. The staff at the pickup and drop-off point in Perth were also absolutely awesome; they're so friendly and helpful and offered some great tips for our route! I really couldn't recommend Travellers Autobarn enough for an Aussie (or beyond!) road trip!
Clara C Riera
Clara C Riera
5 out of 5 stars
a month ago
I had an amazing experience with Travelers Autobarn! From pick up to drop off, and everywhere in between, they were helpful and quick to respond, helped me with all my questions, and most importantly, you could tell how much love and care they have for their campers and their company! Special thanks to Telea and Wayne for being so welcoming and super helpful with everything, felt right at home speaking to them! Also thanks to Harrison for making the booking so smooth and being very attentive! I hope to use this company again very soon!
Helena Terwel
Helena Terwel
5 out of 5 stars
a week ago
We travelled in the Chubby van for nearly 2 weeks through the southwest of Australia in December and it was absolutely fantastic! Picking up the van went super smooth and we were happily surprised with the enthousiasme and friendliness of the Perth branch staff! Checking in was an experience on its own (a fun one!) and the detailed explanation of the van before we hit the road was super helpful and definitely something other rental companies should take note of! All together an awesome experience! The Chubby was great, the bed is huge and comfy and the staff really stood out! Thanks guys and we would definitely recommend this to other travelers!
fahana Sharif
fahana Sharif
5 out of 5 stars
3 weeks ago
We had nice experience with Travellers Autobarn since the pick up and drop off. They offer very convenient service with delightful treatment. Chris provide useful information and few advise before both of us start our beautiful journey. Our Kuga campervan surprisingly very clean and comfortable with all the amenities and complete kitchen equipment. Van work very fine job for our 3 week journey in southern nz. Definitely will using their services again next time.. we'll be missing our amazing and beautiful time with our 'kuga van'. It's very fun when you can bring home everywhere..
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DARWIN
Madeline
Madeline
5 out of 5 stars
in the last week
We had a great time with our Chubby. It has accompanied us faithfully for 8400 km without any problems. We were very happy with the car and the service from Travellers Autobarn and would book with them again anytime :)
Danny Kok
Danny Kok
3 out of 5 stars
a week ago
This is a general review and not branch related. We did a 40 days roadtrip in a Kuga campervan from Darwin to Perth and near 9000 kilometers. Pick-up in Darwin went smooth and fast and staff was friendly. Our campervan was pretty old and beat up with over 300K's on it. Campervan exterior was cleaned and polished thoroughly before our arrival which was great. The campervan did deviate from the pictures on the website as only the sliding door had a glass window. Due to limited lighting it made the interior dark and a bit claustrophobic compared to our other rental experience which had windows all around it. It was a bit of a surprise so to say but eventually we got used to it.. Opted for some extra's as camping chairs, camping table and solar shower. The chairs and table were old and used quite extensively. Solar shower had a puncture in it and we got it refunded via Customer Support. In the end for the price you can get cheaper and brand new chairs and tables at Big W or K mart. I had to repair the fly...
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Jagtar Badwal
Jagtar Badwal
5 out of 5 stars
3 weeks ago
I had a really good experience with travellers Autobarn. Great Service, great car and well equipped. I had the Ford stationwagon. I had Jan on the phone who was great and answered all my questions. I highly recommed travellers autobarn and if you are a nativ german speaker like me, ask for Jan, he's the Man.
marlies88
marlies88
5 out of 5 stars
3 weeks ago
Excellent service, friendly staff, easy dealing with. We’ve slept better in our chubby van than in hotel accommodation in Darwin.
Mathilde Gregersen
Mathilde Gregersen
5 out of 5 stars
a week ago
Van was easy to use, had a great experience. Enough space to store everything and had no problems on the road!
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